This Privacy Policy describes how we collect, use, and protect our customers' personal data in compliance with applicable data protection laws, such as the European Union's General Data Protection Regulation (GDPR).
1. Data Controller
The Data Controller for personal data is:
MORE SHOW DI MORSCIO GISELLA
LOCALITÀ ZERBO GRANDE, 4
17033 GARLENDA (SV) ITALY
Phone: +39 392 3386216
Email: [email protected]
PEC: [email protected]
VAT Number: IT01536990094
2. Types of Data Collected
We collect only the data necessary to process orders placed on our website, including:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Payment information (handled by secure payment service providers)
We do not collect sensitive data as defined by the GDPR.
3. Purposes of Data Processing
The personal data collected is processed for the following purposes:
- Order processing and management.
- Customer communication regarding orders and support.
- Sending newsletters and promotional content to users who have given their consent.
- Analyzing website visits and performance through tracking tools.
- Remarketing and personalized advertising campaigns.
- Managing online transactions through secure payment providers.
- User registration for a personalized and faster website experience.
4. Tracking Tools and Cookies
We use the following tracking tools on our website:
- Google Analytics and Google Ads for visit analysis and advertising campaigns.
- Google Ads Remarketing to display personalized ads based on previous visits to our site.
- Facebook Pixel for advertising campaigns on Facebook and Instagram.
- Microsoft Clarity for user experience analysis.
- Meta Event Manager to track user interactions and optimize ad campaigns.
- Google Tag Manager for centralized management of tracking tags.
These tools use cookies to track user interactions on our website. You can manage your cookie preferences through your browser settings.
5. External Services Used
We use external services to enhance user experience and manage our e-commerce. These services may collect and process personal data in accordance with their privacy policies:
- Google Fonts: for loading fonts and typography.
- Prestashop: our e-commerce platform.
- OVHcloud: our website hosting provider.
- WhatsApp Widget: for direct customer communication.
- Stripe, PayPal, Klarna: secure payment service providers.
- Brevo: for sending newsletters and promotional communications.
6. Data Sharing
We do not share customers' personal data with third parties, except in the following cases:
- Payment service providers required to complete transactions.
- Logistics partners for order delivery.
- Marketing partners, only for users who have consented to receive promotional communications.
- Hosting and platform management service providers.
Data is not sold to third parties for marketing purposes.
7. Data Security
We implement technical and organizational security measures to protect personal data against unauthorized access, loss, or destruction. Payment data is processed through secure connections and is not stored on our servers.
8. Data Subject Rights
Customers have the right to:
- Access their personal data.
- Request the correction or deletion of data.
- Object to processing for marketing purposes.
- Request the restriction of processing.
To exercise your rights, contact us at [email protected].
9. Data Retention
Personal data is retained as long as necessary to achieve the purposes stated in this policy, unless there are legal retention obligations.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect regulatory changes or modifications to our internal processes. Updates will be published on this page with a revision date.
11. Contact
For any questions or information regarding our Privacy Policy, you can contact us via email at [email protected] or by mail at the following address:
MORE SHOW DI MORSCIO GISELLA
LOCALITÀ ZERBO GRANDE, 4
17033 GARLENDA (SV) ITALY